Welcome to HealthChoice Connect

Thanks for visiting the HealthChoice member and provider self-service portal – your online source for claims and benefit information, plus so much more! With HealthChoice Connect you’ll be able to access up-to-date healthcare coverage information and resources any time, day or night.

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Contact Us:

  • HealthChoice
    Health, Dental or Life Claims
    Customer Care 800-323-4314
    Fax 800-496-3138
    TTY 711 or 800-545-8279
    Email: customercare@healthchoice1.org
    EDI# 71064

  • Claims and Correspondence Address:
    P.O. Box 99011
    Lubbock, TX  79490-9011

  • Appeals and Provider Inquiries Address:
    P.O. Box 3897
    Little Rock, AR 72203-3897

  • Life Claims Address:
    P.O. Box 2338
    Little Rock, AR 72203

  • Department of Corrections
    Customer Care 800-323-3710
    Fax 833-559-8614
    TTY 711 or 800-545-8279
    P.O. Box 16532
    Lubbock, TX 79490-6532
    EDI# 71065

  • Department Rehabilitative Services
    Customer Care 800-285-6815
    Fax 800-496-3138
    TTY 711 or 800-545-8279
    P.O. Box 16485
    Lubbock, TX 79490-6485
    EDI# 71065

  • Fraud, Waste and Abuse
    800-999-0972

  • For information on claims incurred prior to January 1, 2018 please visit the ClaimLink Member or Provider Portal or call 405-416-1800 or toll-free 800-782-5218

 

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