Members Connect here to:

  • View Claim Status
  • View Deductible Status
  • Print a Temporary ID Card
  • Print an EOB
    and more...
member login

Providers Connect here to:

  • View Claim Status
  • View Eligibility & Benefits
  • Certification Requests
  • Print a Remittance Advice
    and more...
provider login

2023 Option Period

Option Period is the annual enrollment period when current, former and Medicare employees can make plan elections for the upcoming year.

For Option Period material and more information click here.

The HealthChoice Tobacco-Free Attestation site is now open.
With the annual Option Period underway, it's time for you to complete the Tobacco-Free Attestation requirements.

If you or your dependents are enrolled in the HealthChoice High or Basic Plan and wish to remain enrolled for 2023, you must complete the attestation for Plan Year 2022. Current employees, your deadline to complete the attestation is Nov. 11, 2022. Retired, vested, and non-vested former employees; COBRA members; and surviving dependents, your deadline is Dec. 7, 2022.

Verification of Other Insurance Coverage
HealthChoice members are required to annually verify if you or any of your covered dependents have other health or dental insurance. Failure to verify other insurance coverage will result in denial of claims until verification is completed.

Coordination of benefits establishes which insurance plan is primary when two plans must work together to pay claims for the same person. This process ensures that the two plans do not pay more than the total amount of the claim, thereby helping to reduce the cost of insurance premiums.

To verify if you or any of your covered dependents have other health or dental insurance, please login or call HealthChoice Customer Care at 1-800-323-4314.


Submission Information



EDI# 71064

P.O. Box 99011

Lubbock, TX 79490-9011



EDI# 71065

P.O. Box 16532

Lubbock, TX 79490-6532



EDI# 71065

P.O. Box 16485

Lubbock, TX 79490-6485




Direct Data Entry Claims: (dental claim submission only) (dental or medical claim submission only)